@misc{Tsvetkova_Raya_Adjusting_2018,
 author={Tsvetkova, Raya and Nenova, Sofia},
 copyright={Copyright by Wydział Prawa, Administracji i Ekonomii Uniwersytetu Wrocławskiego, 2023},
 address={Warszawa},
 howpublished={online},
 year={2018},
 publisher={Wydawnictwo C.H. Beck},
 language={eng},
 abstract={Mediation is an important tool of dispute resolution being brought into the new century with some important changes. Digital environment is introducing interesting challenges to mediators, mostly related to correct ways to translate their communication techniques into online space. The following article delves into this issue, discussing the evolution of mediation and communication, communication skills’ adaptation and presents the reader with recommendations on the process of online mediation. The article is supported by research done by the team of the e-MEDIATION project.},
 title={Adjusting to change: how communication in mediation is moving into digital environment in e-MEDIATION},
 type={text},
 keywords={mediation, dispute resolution, communication, communication techniques, e-MEDIATION project},
}